Every WhatsApp customer, followed up without fail.
Shared inbox, contact management, automations, pipelines, and AI reply assistant. All built on WhatsApp Business API.
Free to start · WhatsApp Business API · No credit card required
Everything you need to manage
WhatsApp at scale
Built on the same infrastructure as Flonix. One login, one team.
Shared Inbox
All your WhatsApp conversations in one place. Assign, reply, and track every message your team receives.
AI Reply Assistant
Train an AI on your knowledge base to draft smart replies. Review and send in one click.
Automations
Set up trigger-based workflows. Auto-reply, route conversations, and close deals without manual effort.
Contact Management
Build rich contact profiles with tags, notes, and conversation history. Segment your audience with ease.
Broadcasts
Send bulk messages to targeted contact lists. Track delivery and response rates in real time.
Pipelines
Visualize your deals and support tickets as a Kanban board. Move contacts through stages effortlessly.
Analytics
Track message delivery, open rates, and team performance. Know what's working at a glance.
Simple, transparent pricing
No per-seat WhatsApp fees from us. Meta bills your WABA directly. You only pay for the CRM.
Starter
For solo founders and small teams
Billed monthly
Get started- 500 contacts
- 1 team member (owner)
- 1 pipeline board
- 10 broadcasts / month (up to 300 recipients each)
- 5 active automations
- Shared inbox & conversation history
- Message templates (Meta approval)
- Quick replies
- Custom contact fields
- 50 AI draft assists / month (BYOK)
- Email support
- Unlimited automationsPro
- Visual flow builderPro
- AI auto-reply (BYOK)Pro
- Knowledge basePro
- REST API accessPro
- Unlimited contactsScale
- Unlimited team membersScale
Pro
For growing teams with real volume
Billed monthly
Get started- Everything in Starter
- 5,000 contacts
- 5 team members
- 5 pipeline boards
- 50 broadcasts / month (up to 2,000 recipients each)
- Unlimited automations
- Visual flow builder
- AI draft assist — unlimited (BYOK)
- AI auto-reply — 1,000 conversations / month (BYOK)
- Knowledge base — 20 documents
- Public REST API (1 key)
- Priority support
- Unlimited contactsScale
- Unlimited team membersScale
- Unlimited broadcasts & recipientsScale
- AI auto-reply, unlimitedScale
- Knowledge base, unlimited docsScale
- Unlimited API keysScale
- Dedicated Slack supportScale
Scale
Unlimited everything for high-volume teams
Billed monthly
Get started- Everything in Pro
- Unlimited contacts
- Unlimited team members
- Unlimited pipelines
- Unlimited broadcasts & recipients
- Unlimited automations & flows
- AI auto-reply — unlimited conversations (BYOK)
- Knowledge base — unlimited documents
- Unlimited API keys
- Dedicated Slack support
All plans use your own WhatsApp Business API account (WABA). Meta charges you directly for messages. Upgrade, downgrade, or cancel anytime. 30-day money-back guarantee.
Frequently asked questions
Everything you need to know about Flonix WhatsApp CRM: how it works, what it can do, and how to get started.
Flonix WhatsApp CRM is a dedicated tool for managing all your WhatsApp business conversations. It gives your team a shared inbox, contact profiles, automation workflows, AI-assisted replies, broadcasts, and a visual pipeline, all in one place, powered by the official Meta WhatsApp Business API.
No. You sign in with your existing Flonix account. No new password or signup required. Your Flonix login bridges directly into the WhatsApp CRM, so it's one team, one login.
Every incoming WhatsApp message from your customers lands in a single shared inbox that your whole team can see. You can assign conversations to teammates, add internal notes, track reply status, and make sure no message falls through the cracks.
You can build trigger-based workflows that auto-reply to incoming messages, route conversations to the right team member, send follow-ups after a set delay, or close tickets automatically. Automations run 24/7 without manual effort.
Train the AI on your knowledge base: your products, FAQs, and common replies. When a new message comes in, the assistant drafts a suggested response. You review it and send with one click, keeping full control while saving time.
Broadcasts let you send a message to a targeted list of contacts at once, useful for promotions, announcements, or follow-up campaigns. You can track delivery rates and responses in real time to see what's working.
Pipelines visualize your deals or support tickets as a Kanban board. You move contacts through stages like New Lead, In Progress, and Closed so your team always knows where each conversation stands.
Yes. Flonix WhatsApp CRM runs entirely on the official Meta WhatsApp Business API. Every message and automation follows platform rules, so there is no risk of account suspension from unofficial workarounds.